Dont Be Evil  
 Don't Be Evil - restoring the public trust in business, politics and the media   
 
    
« Home

Email Contact

comments at dontbeevil dot com

Posts

Brin - the principled approach makes more sense
Censorship and moral equivalence
Steve Ballmer on Don't Be Evil
Lauren Weinstein on "Don't Be Evil"
Uncensored Google.com serves 99% of China queries
What does Vint Cerf think about censorship?
Did Google Hire Stratfor for Counterprotest Work?
Not just morally repugnant
Don't be hypocritical
What lies in our power not to do
 
     Archives
04/25/04 05/02/04 05/09/04 05/16/04 05/23/04 05/30/04 06/13/04 07/04/04 07/11/04 08/08/04 11/07/04 12/05/04 04/17/05 04/24/05 05/01/05 05/08/05 05/15/05 06/12/05 06/26/05 07/10/05 07/17/05 07/24/05 07/31/05 08/07/05 08/28/05 09/18/05 09/25/05 10/09/05 11/13/05 12/04/05 01/15/06 01/22/06 01/29/06 02/05/06 02/12/06 03/12/06 04/02/06 04/09/06 04/16/06 04/23/06 04/30/06 05/07/06 05/14/06 05/21/06 06/04/06
 
     Links
Poynter Google's Ten Things Conflict of Interest


Cooking with Kickbacks - 4/22/2005 08:32:00 AM

Today's Wall Street Journal has a long article, The Sponsored Chef (sub req'd), on famous chefs who secretly take money from corporations and trade groups to promote their products.

This practice isn't as odious and threatening to democracy as corruption in journalism, but it still falls on the wrong side of the "Don't Be Evil" line.

At the Blue Ginger restaurant in Wellesley, Mass., one typical East-West fusion offering is "Miso Risotto with Shrimp Mousse and Roulade of Seared Monkfish." With its fancy name and $28 price tag, diners might expect the seafood is all fresh off the boat.

But the shrimp that gourmet chef Ming Tsai uses in that entree and others is frozen. And that's no coincidence: Mr. Tsai cut a deal with a big supplier of frozen shrimp, which pays more than $550,000 a year to sponsor both of Mr. Tsai's TV cooking shows. The company also sells him frozen shrimp at "below cost." Under the deal, the underwriter asks that Mr. Tsai features shrimp on two or three episodes.

As we've seen on countless occasions, the recipient of the kickback doesn't think the money affects his judgment one bit:

"For me, frozen is a tastier shrimp," says Mr. Tsai, ... "Fresh is not as fresh as frozen, I think."

Huh?

So what's the big deal if you pay $28 for frozen shrimp? If it tastes good, who cares? Apparently it is a big deal for the corporate sponsor, because if consumers believed frozen was truly better than fresh then the company wouldn't have to pay half a million bucks to tilt the scales -- the product would sell itself.

And there's nothing wrong with buying half a million bucks worth of advertising to tell your story, either. But marketing crosses the Don't Be Evil line when it's done in secret. When the corporation co-opts the trusted chef into shilling products without disclosure, it's deceptive to the consumer.



Kickbacks and corporate journalism - 4/20/2005 11:54:00 PM

"Don't be evil" means doing well by doing right. It means avoiding the quick buck if it involves a conflict of interest, since that will only diminish your brand and damage your credibility.

Google rigorously separates ads from content, and does not allow payments to influence search results -- so people go to Google first to get the best, most unbiased information, and Google's brand, traffic and profit benefit. It's enlightened self-interest.

Many corporate news organizations have lost sight of this principle, and their brands and businesses are suffering as a result.

The Wall Street Journal reported yesterday (sub req'd) that CNBC, Good Morning America, the Today show, and other national "news" shows regularly feature product reviews that are paid product placements.

For example, Child magazine's Technology Editor James Oppenheim, who called himself a "consumer advocate" who "tells the unvarnished truth about the products reviewed," is paid by companies like Atari, Microsoft, Mattel, Leapfrog and RadioShack to recommend their products in segments that look like unbiased news, but in fact are paid infomercials. This is evil, and it's driving intelligent people away from corporate news sources and toward sources they can trust.

Oppenheim says "getting paid by the companies he reviews on local television doesn't influence his judgment" -- so why keep it a secret? Why not disclose on the show that he's paid to pimp products and pass it off as "news"?

------------

Pulitzer prize-winning journalist Laurie Garrett quit Newsday recently because she was fed up with the inability to do real journalism at the paper. Read her letter to her colleagues:


Honesty and tenacity (and for that matter, the working class) seem to have taken backseats to the sort of "snappy news", sensationalism, scandal-for-the-sake of scandal crap that sells. This is not a uniquely Tribune or even newspaper industry problem: this is true from the Atlanta mixing rooms of CNN to Sulzberger's offices in Times Square. Profits: that's what it's all about now. But you just can't realize annual profit returns of more than 30 percent by methodically laying out the truth in a dignified, accessible manner. And it's damned tough to find that truth every day with a mere skeleton crew of reporters and editors.


No wonder Sam Donaldson recently declared network news to be dead. Dinosaurs like Osgood think journalism can be saved by "designing new sets." Ed Driscoll observes that "craptacular graphics and new furniture really does always trump content on TV news, doesn't it?"

How about a "Don't Be Evil" approach -- get back to providing real information of importance and gravity, and stop shilling for corporate interests and calling it "news." Clearly show the separation between content and commercials and leave product placement to the movies, not journalism.


 dontbeevil.com